Caseworker
Summary: The role of Caseworker involves working in a hybrid arrangement based in London, with an induction onsite followed by 1-3 days per week on site as required. Candidates must have experience in analyzing complex information, using government policy for decision-making, and managing stakeholders, along with strong communication skills. The position requires resilience due to exposure to graphic material and a high-paced operational environment. The contract is set to last until 31/03/2027, and the interview process will be conducted via MS Teams. Essential criteria include previous casework experience and proficiency in Microsoft Office 365.
Role: Caseworker
Contract Length: 31/03/2027
Location Hybrid: – London) • Induction onsite, then hybrid. • 1-3 days per week on site, as required for Business needs. • No travel expenses
IR35: In scope
Interview Process: 1 stage, MS Teams.
Essential Evaluation Criteria: Caseworker experience Microsoft Office 365 competent
Minimum Requirement: • Experience analysing complex information from multiple sources, with keen eye for attention to detail. • Experience using government policy to make decisions. • Experience working to strict policies and procedures. • Ability to clearly articulate and justify decisions based on policy. • Experienced working to tight deadlines in high pace and sensitive operational environment. • Previous Casework Experience. • Experience of problem solving. • Stakeholder Management. • Good knowledge of Data Protection. • Demonstrates excellent communication and written skills. understanding of English, especially written. • Competent with Microsoft Office 365 (Outlook, Word, PP, Excel, Teams etc.). • Exposure to graphic/disturbing material and stories. Requirement to discuss up front with candidates to ensure they are resilient and ok with this. • Empathy
Desirable: • Home Office/Police/Immigration background • Experience dealing with complex cases.
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