Summary: The Cloud DevOps Engineer Twilio role focuses on architecting Twilio Flex configurations using AWS-native DevOps practices to support omnichannel solutions. The position requires automating deployments and enhancing Flex with AI/ML integrations while leading troubleshooting and security audits. Candidates should have extensive experience in AWS DevOps and proven implementation of Twilio Flex.
Key Responsibilities:
- Architect Twilio Flex configurations with AWS-native DevOps practices for seamless omnichannel support.
- Automate deployments via AWS CodeBuild, Jenkins, and Ansible; manage VPCs, RDS, and Elastic Beanstalk for Flex workloads.
- Enhance Flex with AI/ML integrations (e.g., AWS Lex, SageMaker) and performance tuning for global scale.
- Lead troubleshooting, security audits (IAM, GuardDuty), and cost optimization in dynamic environments.
Key Skills:
- 5+ years AWS DevOps experience (hands-on with serverless and containers).
- Proven Twilio Flex implementation (custom UI, workflows, voice/SMS routing).
- Proficiency in GitOps, Infrastructure monitoring, and scripting (Bash, Python).
- Experience in high-volume telecom or SaaS environments.
Salary (Rate): undetermined
City: undetermined
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
Detailed Description From Employer:
Key Responsibilities:
- Architect Twilio Flex configurations with AWS-native DevOps practices for seamless omnichannel support.
- Automate deployments via AWS CodeBuild, Jenkins, and Ansible; manage VPCs, RDS, and Elastic Beanstalk for Flex workloads.
- Enhance Flex with AI/ML integrations (e.g., AWS Lex, SageMaker) and performance tuning for global scale.
- Lead troubleshooting, security audits (IAM, GuardDuty), and cost optimization in dynamic environments.
Requirements:
- 5+ years AWS DevOps experience (hands-on with serverless and containers).
- Proven Twilio Flex implementation (custom UI, workflows, voice/SMS routing).
- Proficiency in GitOps, Infrastructure monitoring, and scripting (Bash, Python).
- Experience in high-volume telecom or SaaS environments.
Rate:
Negotiable
Location:
United Kingdom
IR35 Status:
Undetermined
Remote Status:
Undetermined
Industry:
IT
Seniority Level:
Not Specified
