Summary: The IT Support Administrator role offers an excellent opportunity to join a global manufacturing organization, providing 1st and 2nd line support on an initial 6-month contract. The position involves supporting users locally and remotely, managing hardware and software rollouts, and contributing to infrastructure projects. Candidates should possess strong technical skills and a proactive approach to problem-solving in a fast-paced environment.
Key Responsibilities:
- Provide 1st and 2nd line support across desktop, laptop, server, and printer systems
- Administer Microsoft 365 and Windows 11 environments
- Perform patching and support for various business applications
- Manage IT peripherals and printer systems across multiple UK sites
- Register and manage change requests and trouble tickets
- Participate in IT projects focused on system modernisation
Key Skills:
- Degree in an IT-related discipline
- Minimum of 2 years in a similar role
- Strong technical knowledge and analytical skills
- Familiarity with Microsoft applications and general IT infrastructure
- Track record of troubleshooting issues
- Excellent communication and customer-facing skills
- Ability to think outside the box, prioritise effectively, and take ownership of issues
- Bonus experience: Previous experience working in a manufacturing organisation
Salary (Rate): £150 daily
City: East Kilbride
Country: United Kingdom
Working Arrangements: undetermined
IR35 Status: inside IR35
Seniority Level: undetermined
Industry: IT
Clean driving licence and access to own vehicle. Excellent opportunity for an IT Administrator to join a global manufacturing organisation providing 1st and 2nd line support on an initial 6-month contract - £150 per day (INSIDE IR35). Are you a dynamic, hands-on IT professional who thrives in a fast-paced environment and enjoys variety in your day-to-day work? In this role, you will be a key part of their UK IT Service Desk, supporting over circa users locally and assisting with remote support for an additional users in Asia. You will provide 1st line help desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects.
Key Responsibilities:
- Provide 1st and 2nd line support across desktop, laptop, server, and printer systems
- Administer Microsoft 365 and Windows 11 environments
- Perform patching and support for various business applications
- Manage IT peripherals and printer systems across multiple UK sites
- Register and manage change requests and trouble tickets
- Participate in IT projects focused on system modernisation
What You will Bring:
- Degree in an IT-related discipline
- Minimum of 2 years year’s in a similar role
- Strong technical knowledge and analytical skills
- Familiarity with Microsoft applications and general IT infrastructure
- Track record of troubleshooting issues
- Excellent communication and customer facing skills
- Ability to think outside the box, prioritise effectively, and take ownership of issues
- Bonus experience: Previous experience working in a manufacturing organisation
Additional Info:
- Hours: 8am – 4pm (with occasional out-of-hours work)
- Location: East Kilbride (with travel to another central Scotland site)
This is a fantastic opportunity to gain broad experience in a supportive and forward-thinking organisation. Potentially there is scope for the successful candidate to convert to a permanent role on completion of the contract.
