Summary: We are seeking a Monitoring Engineer with strong experience in SCOM and/or PRTG to take ownership of monitoring and visibility across a Windows-based environment on a high-profile MOD programme. The role involves improving, designing, and driving monitoring practices while supporting a wider infrastructure team. Candidates must have DV clearance and a background in Windows infrastructure and enterprise environments. The Monitoring Engineer will be responsible for the effectiveness of monitoring, designing dashboards, supporting root cause analysis, and collaborating with project teams. This position requires strong troubleshooting skills and the ability to work in a structured, SLA-driven environment.
Monitoring Engineer
Description:
Monitoring Engineer - SCOM / PRTG Hemel Hempstead (5 days on site - condensed 4-day week) £500 - £800 per day (Inside IR35) DV Clearance required (Sole British - no OCI) Strong with infrastructure monitoring and want to be in a role where you can actually shape it? We’re looking for a Monitoring Engineer to take ownership of monitoring and visibility across a Windows-based environment on a high-profile MOD programme. This is more than just responding to alerts - you’ll be improving, designing and driving how monitoring is used across the estate, while also supporting a wider infrastructure team.
The Role:
You’ll be responsible for the effectiveness of monitoring across the environment, working closely with engineers, architects and project teams. Day to day, you’ll be:
- Owning and improving monitoring across the estate ( SCOM / PRTG )
- Designing and configuring dashboards, alerts and thresholds
- Supporting root cause analysis and driving improvements from incidents
- Acting as an escalation point for monitoring-related issues
- Working with infrastructure and project teams on new implementations
- Contributing to solution design and ensuring monitoring is built in from day one
- Supporting documentation and operational best practice
What we’re looking for:
- Strong experience with SCOM and/or PRTG (or similar monitoring tools)
- Background in Windows infrastructure / enterprise environments
- Experience with network and device monitoring
- Ability to tune alerts, reduce noise and improve visibility
- Strong troubleshooting and analytical skills
- Comfortable working in SLA-driven, structured environments (ITIL, governance, etc.)
- Experience working alongside infrastructure or project teams
The environment:
You’ll be working on a secure MOD programme , where monitoring and performance are critical. It’s a structured, process-driven environment with a strong focus on reliability and operational standards.
Clearance:
DV clearance is required UK Eyes Only
