Summary: We are seeking a customer-focused IT Service Desk Analyst to join a high-performing Digital Technologies Service Desk. The role involves being the first point of contact for IT, AV, telephony, and security-related incidents and service requests. The analyst will deliver responsive, high-quality support and ensure an excellent user experience.
Key Responsibilities:
- Act as the first point of contact for IT, AV, telephony, and security-related incidents and service requests.
- Deliver responsive and high-quality support to users.
- Ensure an excellent user experience.
Key Skills:
- Customer-focused approach.
- Experience in IT service desk support.
- Knowledge of AV, telephony, and security systems.
Salary (Rate): £175.00 Daily
City: Nottingham
Country: UK
Working Arrangements: undetermined
IR35 Status: undetermined
Seniority Level: undetermined
Industry: IT
IT Service Desk Analyst
Digital Technologies
Overview
We are looking for a customer-focused IT Service Desk Analyst to join a high-performing Digital Technologies Service Desk. You will act as the first point of contact for IT, AV, telephony and security-related incidents and service requests, delivering responsive, high-quality support and an excellent user experience click apply for full job details
