Service Desk Contract Jobs in Sheffield
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52 Contract jobs sorted by:
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Date Posted
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Updating results…
52 Contract jobs
Assistant Psychologist - CAMHS
Posted 1 month ago by Essex Partnership University NHS Foundat...
The Assistant Psychologist position is based at The St Aubyn Centre in Colchester, Essex, focusing on providing support...
- Rate Negotiable
- Category Undetermined
- Work type Undetermined
- Location Colchester, England, United Kingdom
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HMP Wormwood Scrubs Caseworker: Offender Management: Prison Offender Manager (Re...
Posted 1 month ago by HM Prison and Probation Service
The position of Prison Offender Manager at HMP Wormwood Scrubs involves managing and assessing low to medium risk prison...
- Rate £39,658 per year
- Category Undetermined
- Work type Undetermined
- Location London, England, United Kingdom
Senior Marketing Consultant (UK Marketing)
Posted 1 month ago by Royal London
We are seeking an experienced Senior Marketing Consultant to join our Employer Marketing team in Edinburgh on a fixed-te...
- Rate Negotiable
- Category Undetermined
- Work type Hybrid
- Location Edinburgh, Scotland, United Kingdom
Network Architect
Posted 1 month ago by PRIMUS Global Solutions (PRIMUS UK & Eur...
The Network Architect position requires expertise in Cisco routing and switching, MPLS, and cloud networking with AWS an...
- Rate Negotiable
- Category Undetermined
- Work type Undetermined
- Location Warwick, England, United Kingdom
Global Offer Manager - Enterprise Operations and Customer Service (Temporary)
Posted 1 month ago by Boston Consulting Group (BCG)
BCG is seeking a Global Offer Manager for a temporary fixed-term contract to support two global offers within the Operat...
- Rate Negotiable
- Category Undetermined
- Work type Undetermined
- Location London, England, United Kingdom
Sap Quality Management Consultant
Posted 1 month ago by Tata Technologies
Tata Technologies is seeking a SAP Quality Management Consultant to join their Digital Enterprise Solutions Department,...
- Rate Negotiable
- Category Undetermined
- Work type Undetermined
- Location Solihull, England, United Kingdom
Technical Account Manager & Account Resourcing Lead (DV Cleared) | Hampshire | I...
Posted 1 month ago by LMA Recruitment
We are seeking two experienced professionals for the roles of Technical Account Manager and Account Resourcing Lead in H...
- Rate Negotiable
- Category Inside
- Work type Onsite
- Location Hampshire, England, United Kingdom
Interim Internal Auditor – Capital Markets & NFR
Posted 1 month ago by Grant Thornton UK
Grant Thornton is seeking an experienced Interim Internal Auditor specializing in Capital Markets and Non-Financial Risk...
- Rate Negotiable
- Category Undetermined
- Work type Undetermined
- Location London Area, United Kingdom
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About Our Service Desk Contract Roles in Sheffield
What does a service desk contractor do?
As a contract Service Desk, you are hired to provide first and second-line IT support to end users, managing incidents, service requests, and access management through ITSM platforms. Contract engagements arise during service desk implementations, transitions between managed service providers, technology refresh programmes, and to provide additional capacity during peak demand periods. The work involves logging and categorising incidents, resolving issues within defined SLAs, escalating complex problems to specialist teams, and maintaining knowledge base documentation.
Service Desk contractors need strong customer service skills combined with broad technical knowledge across Windows, Microsoft 365, Active Directory, networking fundamentals, and common enterprise applications. Experience with ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice is a standard requirement. ITIL Foundation certification is expected by most clients and often mandatory. For senior or team lead roles, experience with service desk metrics, SLA management, and the ability to coach and quality-assure a team of analysts is required.
What is the market like for service desk contractors?
The Service Desk contract market is a high-volume market driven by the universal need for IT end-user support. Demand is particularly strong during managed service transitions, technology migrations, and the implementation of new ITSM platforms where organisations need experienced contractors to stand up or stabilise service desk operations. Financial services, government, healthcare, and large corporates are the most consistent sources of demand. Rates sit at the lower end of the IT contracting range but the volume of available work is substantial and consistent year-round.
What is the contracting market like in Sheffield?
Advanced manufacturing and engineering research, linked to the University of Sheffield and surrounding firms, give the city a specialist contractor niche that sets it apart from its Yorkshire neighbour Leeds. Engineering, materials science, and technical project management roles generated by this cluster are difficult to replicate elsewhere in the north of England. NHS trusts serving South Yorkshire are substantial employers across clinical systems, operational improvement, and IT. A smaller but visible digital and technology community around the city centre is adding development, data, and design work year on year. Many contractors operate across both Sheffield and Leeds, treating the two as a single market. For those with engineering or manufacturing backgrounds, Sheffield offers a concentration of relevant opportunity that larger cities often lack.
How much do service desk contractors usually earn in Sheffield?
Contract rates for service desk roles in Sheffield typically range from £180 to £360 per day, depending on the scope of the role, required expertise, and the delivery expectations of the engagement.
How many service desk vacancies in Sheffield are there on Quality Contracts?
Over the past twelve months, we have tracked over 80 service desk contract roles across the site, with Sheffield showing regular listings. Data reviewed up to May 2026.